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Retrieval, not tidiness Australia 4 min read

Find it in ten seconds

A matter that runs for a year produces hundreds of files. Left alone, one in six will be an exact duplicate, the same email will have been downloaded five times as "(1)" to "(4)", and there will be three date formats. None of that is untidiness. It is the reason the document is missing on the day it mattered.

Use this when

You have just spent ten minutes looking for a document you know you have, or you are about to download something for the second time.

Leave with

A single test for whether your files are working, and four habits that make it pass.

Verify with

A litigation solicitor specialising in evidence preservation and electronic discovery.

The central rule

Every document has exactly one home, and you can name it without looking

Filing is not about neatness. It is about whether, at the bar table, with someone waiting, you can put your hand on the page. A system passes if you can find any document in ten seconds from its name alone. Everything else is decoration.

The ten-second test

Pick five documents from your chronology at random. For each, without opening any folder, say where it lives and what it is called. Then check. If you got fewer than five, the system is not yet reliable, whatever it looks like.

The usual failures, in order of frequency: the file exists in three places under three names; the file is in the Downloads folder under the name the sender's system gave it; the file is called FINAL, FINAL2 or "final really final"; the date in the name is in a different format from its neighbours so it sorts somewhere unexpected; the file is an email you never saved out of the mailbox.

Four fixes

  1. One indexed home, with backups. A document lives in the matter folder, in the sub-folder for its kind; the backup is a copy of the whole folder, not stray copies scattered about. Downloads is a loading dock, not storage: everything in it is moved the same day. An apparent duplicate is moved to a quarantine folder, not deleted, until you have checked that it is byte-for-byte identical and that it does not carry different provenance: a different email it arrived with, a different date, a different sender. A preservation obligation or an order may require you to keep it.
  2. No re-downloads. Before downloading anything from an email, a portal or a drive, search the matter folder for it by date or subject. If it is there, open that one. The "(1)" suffix is a sign the search was skipped.
  3. One date format. The naming guide uses YYMMDD at the front of every authored file. Received files keep the sender's name but go in a folder named by date. Mixed formats are the main reason sort order lies.
  4. Emails saved, not remembered. Every email that matters is printed to PDF and saved with its attachments beside it, named with the subject and tagged as an email, as a working copy. The original message stays in the mailbox, with its headers and attachment relationships, because that is the record. The correspondence log is built from the working copies.
Neutral names age better

A file called "Meridian_threatening_email.pdf" tells the other side what you thought of it in March, and looks worse in a court book in October. Name by what it is: sender, date, subject. The argument goes in the submissions, not the filename.

From Jordan's case file

Fictional example: Six hundred files, one hundred redundant
Nine months in, Jordan counted. Six hundred files across the matter. One hundred and one were exact duplicates of another file. Forty-two were browser re-downloads with "(1)" to "(4)" on the end. He found three date formats in one folder and one filename where he had typed the wrong year by hand. He spent a Saturday on it. Duplicates quarantined, then removed once checked and once he was sure nothing required him to keep them. Downloads emptied. Every authored file renamed to the one format. Every email that mattered saved out of the mailbox with its attachments. The following week, at a directions hearing, the registrar asked whether a particular letter had been sent before or after an order. Jordan gave the date from the filename, then the page. It took about ten seconds.

Checklist

  • Five random documents located from name alone in ten seconds each
  • Downloads folder empty at the end of every working session
  • Duplicates and "(1)" files quarantined, and removed only after a byte-for-byte check and a preservation check
  • One date format at the front of every authored file
  • Every email that matters saved as PDF with attachments beside it
  • Evidence filenames neutral: sender, date, subject