GuidesCorrespondence

Labels, flags and alleged magic words

What does the label at the top actually mean?

OPEN, WITHOUT PREJUDICE, CONFIDENTIAL and friends—what they usually signal, when they help, and when they are merely wearing a serious hat.

The ink is not the law

A heading can communicate intention, but it does not automatically decide whether a document is admissible, privileged, confidential or binding. Courts usually care about substance, purpose, context and the applicable law—not the confidence with which somebody found Caps Lock.

The central rule

Choose the label for the job the communication is actually doing. Do not mix an open procedural record and a settlement negotiation in the same letter if you can sensibly separate them.

The quick decision

1Do you want to rely on this letter about the merits or conduct?

Use OPEN or no special heading.

2Is this a genuine attempt to settle the dispute?

Consider WITHOUT PREJUDICE.

3Should the offer later matter only when costs are decided?

Consider WITHOUT PREJUDICE SAVE AS TO COSTS, with careful terms.

4Are you trying to make a formal rules-based offer?

Use the court rule—not a homemade approximation in an expensive-looking font.

Open and ordinary correspondence

OPEN

The letter may one day meet a judge. Dress accordingly.

What it usually means

The sender intends the communication to be available for reliance in the proceeding, including as evidence of what was requested, answered or proposed.

Use it when

You are correcting the record, requesting a procedural step, confirming an agreement, identifying non-compliance, or writing something you may need to show the court on the merits or conduct.

Do not use it when

The real purpose is a protected settlement negotiation that you do not want deployed on the merits.

Remember: Open does not mean “publish to the internet.” It means not presented as settlement-privileged.
NO LABEL

Sometimes a letter is simply a letter. The stationery survives.

What it usually means

Ordinary correspondence. Its legal treatment depends on its content and context.

Use it when

The communication is routine and there is no realistic ambiguity about settlement privilege or confidentiality.

Do not use it when

A clear heading would help prevent confusion between simultaneous open and settlement correspondence.

Remember: “Open” can be useful for clarity, but an unlabeled letter is not automatically secret.
WITH PREJUDICE

Technically dressed; practically asking everyone what it wore.

What it usually means

People sometimes use it to mean the opposite of “without prejudice”—that the communication is open and may be relied upon.

Use it when

Usually, do not. In Australian legal correspondence, OPEN is generally clearer.

Do not use it when

You assume it gives the letter extra force or creates a special procedural category.

Remember: If you mean open, write OPEN. Clarity is cheaper than interpretive archaeology.
OFFICIAL / FORMAL

A tie has been placed on the email.

What it usually means

The sender considers the communication serious, authorised or part of an official process. By itself, it is not a standard privilege category.

Use it when

An organisation's procedure requires it, or you need to distinguish a final formal notice from informal discussion.

Do not use it when

You expect the word alone to make a demand binding, admissible, confidential or privileged.

Remember: “Official” describes posture. Legal effect must come from somewhere else.

Settlement labels

Substance beats the heading

Section 131 of the NSW Evidence Act 1995 addresses communications and documents connected with attempts to negotiate settlement and contains exceptions. A genuine settlement communication may attract protection without the label; adding the label to an unrelated demand does not guarantee it.

WITHOUT PREJUDICE

A settlement room, not an invisibility cloak.

What it usually means

The communication is part of a genuine attempt to settle a dispute and is intended not to be used on the merits in the ordinary way.

Use it when

You are making or exploring a real settlement proposal, with concessions or discussion directed to resolving the dispute.

Do not use it when

You are serving evidence, making an ordinary demand, correcting an open record, or hiding statements you simply regret making.

Remember: It is a protected negotiating space, not a witness-protection program for bad emails.
WITHOUT PREJUDICE
SAVE AS TO COSTS

Not for the main event; possibly invited to the costs after-party.

What it usually means

The communication is intended to remain protected while the merits are decided, but may later be shown when the court considers costs.

Use it when

You are making a genuine settlement offer and want the recipient's response potentially considered on costs. The terms, timing and reasonableness matter.

Do not use it when

You have not clearly stated the offer, what resolves, the acceptance method, deadline, costs position and consequences.

Remember: The heading does not turn a vague suggestion into a powerful Calderbank offer.
CALDERBANK OFFER

A costs argument wearing sensible shoes and carrying receipts.

What it usually means

An offer made on a “without prejudice save as to costs” basis, intended to support a later discretionary costs argument if unreasonably rejected.

Use it when

You understand the proposed compromise, can state it precisely and have considered the time for acceptance and costs consequences.

Do not use it when

You are guessing at legal language or using the name as decoration. Get advice where possible.

Remember: Calling it Calderbank is not the same as making it useful.
OFFER OF COMPROMISE

This one has rules. The rules have subrules. Bring snacks.

What it usually means

A formal offer made under applicable court rules, potentially carrying specified costs consequences.

Use it when

You have checked the exact current rule for your court and can comply with its form, terms, timing, service and costs requirements.

Do not use it when

You merely want the phrase at the top of an informal proposal. A defective formal offer may not do the intended job.

Remember: Follow the current rule word for word; this is not the section for creative writing.
FOR SETTLEMENT PURPOSES ONLY

Helpful signpost; not a force field.

What it usually means

The sender says the communication is directed to settlement. Its actual treatment still depends on substance and context.

Use it when

It accurately describes the communication and accompanies a genuine negotiation.

Do not use it when

You assume it is necessarily identical to every legal consequence associated with “without prejudice.”

Remember: Say what the letter does inside the letter, not only in the hat it wears.

Confidentiality and privilege labels

CONFIDENTIAL

A request for a smaller audience, not an automatic cone of silence.

What it usually means

The sender expects restricted handling. Legal enforceability may depend on agreement, duty, circumstances, court order or another source.

Use it when

The material genuinely requires controlled distribution and you can identify the basis and permitted recipients.

Do not use it when

You believe the word alone creates legal professional privilege or prevents use in court.

Remember: State who may receive it and why.
PRIVATE & CONFIDENTIAL

Two adjectives. Still only one envelope.

What it usually means

A conventional request that the named recipient handle the material privately.

Use it when

Sending sensitive personal or commercial information directly to an intended recipient.

Do not use it when

You expect “private” to stop lawful disclosure, compulsory production or reliance where otherwise permitted.

Remember: More adjectives do not automatically create more law.
PRIVILEGED

Privilege is a legal relationship, not a self-awarded loyalty badge.

What it usually means

The sender asserts that a recognised privilege—often legal professional privilege—protects the communication or document.

Use it when

The communication genuinely falls within the relevant privilege, such as a confidential lawyer-client communication for legal advice or litigation, subject to the applicable law.

Do not use it when

Writing to the opponent, copying a lawyer into ordinary business correspondence, or trying to protect facts simply by declaring them privileged.

Remember: Copying a lawyer is not legal alchemy.
COMMERCIAL-IN-CONFIDENCE

The spreadsheet would like you to lower your voice.

What it usually means

The material contains commercially sensitive information and is expected to be handled on a restricted basis.

Use it when

The information is genuinely commercially sensitive and any governing agreement, order or protocol supports the restriction.

Do not use it when

You assume it prevents disclosure required by law or automatically creates privilege.

Remember: Identify the confidentiality source, not merely the vibe.
NOT FOR PUBLICATION

A warning label cannot personally issue a suppression order.

What it usually means

The sender says material should not be published. The legal reason might be a court order, statute, undertaking, confidentiality obligation—or none stated.

Use it when

You can identify the actual restriction and its scope.

Do not use it when

You are inventing a prohibition or assuming the heading binds every recipient.

Remember: Ask: “Not for publication under what authority?”

Status and intention labels

DRAFT

A document still wearing its pencil marks.

What it usually means

The document is incomplete, unapproved or circulated for discussion.

Use it when

You genuinely expect revision and do not intend the document to be treated as final.

Do not use it when

You are sending the final operative version. Remove draft headers and tracked changes before filing or signing.

Remember: “Draft” does not guarantee the document can never become evidence.
SUBJECT TO CONTRACT

We may agree to agree, but we have not necessarily agreed.

What it usually means

The parties do not intend to be bound until a formal contract or deed is executed. Actual intention and context still matter.

Use it when

Negotiating terms that must be captured in a later executed agreement.

Do not use it when

You intend immediate binding agreement, or you assume the phrase cures inconsistent conduct and wording.

Remember: State what must happen before anyone is bound.
WITHOUT ADMISSION

A sentence declining to confess is not a settlement framework.

What it usually means

The sender says an act, payment or proposal should not be treated as admitting liability or facts.

Use it when

Making a practical proposal or taking a step while expressly maintaining a disputed position.

Do not use it when

You expect it to create settlement privilege by itself or erase an admission actually made elsewhere in the communication.

Remember: Avoid making the admission first and disclaiming it three paragraphs later.
OFF THE RECORD

The record has not signed this agreement.

What it usually means

An informal request that a statement not be attributed or used. In litigation it is dangerously vague.

Use it when

Rarely—and only after everyone clearly agrees what it means.

Do not use it when

Communicating something sensitive that requires actual legal protection.

Remember: Assume it may be repeated unless a recognised protection or clear agreement applies.
URGENT

A priority request, not a privately enacted court timetable.

What it usually means

The sender wants prompt attention.

Use it when

There is genuine time sensitivity; state the external deadline, event and action required.

Do not use it when

Everything you send is urgent. Eventually the word becomes office wallpaper.

Remember: Explain the clock.
BY CONSENT

Two words that should never be used as a solo performance.

What it usually means

The parties have agreed to the stated order, step or wording.

Use it when

Actual authority and agreement cover the exact version being sent.

Do not use it when

Consent is assumed, partial, conditional or still being negotiated.

Remember: Version control is part of consent.

One topic, two letters

If you need both an open procedural record and a settlement proposal, separate them.

LETTER 01 · OPEN

The record

State the issue, dates, documents, procedural request and response deadline you say applies.

LETTER 02 · WP

The compromise

Make the genuine settlement proposal and explain how acceptance would resolve the identified dispute.

YOUR FILE

The log

Save both emails and attachments separately, preserving their labels and complete threads.

The memory aid
OPEN: “Here is what happened and what I need you to do.” WITHOUT PREJUDICE: “Here is what I am prepared to trade to end the dispute.” SAVE AS TO COSTS: “Keep this from the merits decision—but we may need to discuss it when the bill arrives.”

Before you press send

  • I know the job this communication is doing.
  • The heading matches its substance.
  • I have not mixed open allegations with a settlement offer unnecessarily.
  • Any offer clearly states its terms, scope, costs treatment, deadline and acceptance method.
  • I checked the current court rule before calling something a formal offer.
  • I have not assumed “confidential,” “privileged” or “official” creates protection by itself.
  • I am comfortable with an independent reader seeing my tone.
  • I saved the sent email and every attachment to the correspondence record.

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